If there is any lesson that we should take from stories about genies granting wishes, it’s that the desire to get something without effort is the real problem. Think about the story of “The Sorcerer’s Apprentice,” in which the apprentice casts a spell to make broomsticks carry water but is unable to make them stop. The lesson of that story is not that magic is impossible to control: at the end of the story, the sorcerer comes back and immediately fixes the mess the apprentice made. The lesson is that you can’t get out of doing the hard work. The apprentice wanted to avoid his chores, and looking for a shortcut was what got him into trouble.
The tendency to think of A.I. as a magical problem solver is indicative of a desire to avoid the hard work that building a better world requires. That hard work will involve things like addressing wealth inequality and taming capitalism. For technologists, the hardest work of all—the task that they most want to avoid—will be questioning the assumption that more technology is always better, and the belief that they can continue with business as usual and everything will simply work itself out. No one enjoys thinking about their complicity in the injustices of the world, but it is imperative that the people who are building world-shaking technologies engage in this kind of critical self-examination. It’s their willingness to look unflinchingly at their own role in the system that will determine whether A.I. leads to a better world or a worse one.
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